How it works Use cases Features Pricing
Your AI-Powered Assistant

Every message answered.
Every lead captured.

InBoundly answers your business phone and website chat 24/7, qualifying prospects, collecting information, and routing leads so your team can focus on closing, not chasing.

See how it works
New inbound message   Web Chat

Covers the two channels your leads use most

Phone Calls Website Chat

On the roadmap

SMS Email Facebook DM Instagram DM Zillow Realtor.com

Built for every business that needs to be there when customers reach out

Real Estate Insurance Home Services Legal Healthcare Auto Dealers
Process

Set up in a day.
Running forever.

No engineers needed. Connect your channels and tell us what to capture, InBoundly handles every conversation, around the clock.

Step 01

Define your intake

Tell us what questions matter to your business, budget, timeline, location, issue type. We configure the AI around your workflow.

Step 02

Connect your channels

Forward your business line and add our chat widget to your website. InBoundly answers both the moment a call or message arrives.

Step 03

Leads land in your CRM

Every conversation produces a structured lead, name, contact, needs, and a summary, routed to your inbox, CRM, or wherever you work.

One platform.
Every intake scenario.

Whether it is a phone call at midnight or a website chat during your busiest hour, InBoundly handles it with the same consistency, any time of day.

Real Estate

Lead intake for agents and brokers

Capture buyer and seller intent before it goes cold, every call answered, every website visitor engaged, every lead structured and delivered.

  • Buy / sell / rent intent
  • Budget and timeline
  • Pre-approval status
  • Preferred neighborhoods
Insurance and Finance

Quote intake and triage

Gather everything needed for a quote, by phone or web chat, before your team ever gets involved, cutting response time dramatically.

  • Coverage type and current provider
  • Property or vehicle details
  • Claims history prompts
  • Urgency and callback time
Home Services

Job intake and scheduling

Capture job details, location, and urgency from every call and chat. Route emergencies immediately and schedule routine work automatically.

  • Issue description and severity
  • Address and access notes
  • Preferred schedule window
  • Emergency vs. standard routing
100%
Answered, every phone call and website chat
24/7
Coverage, including nights, weekends, and holidays
<2m
Average intake response, complete, structured, routed
3x
More leads captured vs. businesses that rely on manual follow-up

Simple, transparent pricing.

A flat monthly rate, no setup fees. No hidden costs, no per-message billing.

Monthly Annual Save 2 months
Starter
$79/mo
No setup fee
Annual: $790/yr, save $158 (2 months free)
Voice only
  • 250 unique customers/mo, $0.50 per extraYou get up to 250 different people handled each month. Someone can reach out multiple times and it only counts as one.
  • 1 Knowledge Base DocumentGive InBoundly one document to learn from, a service menu, FAQ, or listing, and she'll answer your customers' questions from it instantly.
  • Email or Text Lead AlertsEvery lead's info, name, contact details, and what they need, sent straight to your email or phone the moment the call ends.
  • Fully Managed by InBoundlyUpgrade to Basic or above and our team handles setup, updates, and maintenance for you.
  • Lead ValidationUpgrade to Pro or above to automatically filter out spam and unqualified leads before they reach your CRM.
  • Multi-Tier Logic PipelinesUpgrade to Pro to unlock advanced conversation routing, emergency escalation, and multi-step qualification flows.
  • Custom Raw Database SyncingAvailable on Enterprise, connect InBoundly directly to your existing database or legacy system.
  • Standard Email Support
Basic
$149/mo
No setup fee
Annual: $1,490/yr, save $298 (2 months free)
Voice + Web Chat included
  • 600 unique customers/mo, $0.50 per extraYou get up to 600 different people handled each month. Go over? Just $0.50 per additional customer.
  • Up to 3 Knowledge Base DocumentsLoad up to 3 documents for InBoundly to learn from, service menus, listings, FAQs. She'll have them all memorized.
  • Native CRM SyncingEvery lead automatically lands in your CRM, name, number, what they need, and a full conversation summary.
  • Fully managed by InBoundlyWe handle setup, updates, and maintenance, you just receive the leads. No platforms to learn, no code to touch.
  • Lead ValidationUpgrade to Pro or above to automatically filter out spam and unqualified leads before they reach your CRM.
  • Multi-Tier Logic PipelinesUpgrade to Pro to unlock advanced conversation routing, emergency escalation, and multi-step qualification flows.
  • Custom Raw Database SyncingAvailable on Enterprise, connect InBoundly directly to your existing database or legacy system.
  • Standard Email Support
Enterprise
$750/mo
No setup fee
Annual: $7,500/yr, save $1,500 (2 months free)
Voice + Web Chat, unified
  • Unlimited unique customers, no overage everNo cap, no overage fees, ever. Handle as many customers as come your way, any time of day.
  • Custom Raw Database SyncingConnect InBoundly directly to your existing database or legacy system. No extra tools or middleware needed.
  • Custom API CRM IntegrationConnect InBoundly directly to any CRM using your own API key, mapped to your exact fields and workflow.
  • Lead ValidationOnly real, interested people make it through to your team. InBoundly filters out spam and unqualified inquiries automatically.
  • Fully managed by InBoundlyFully managed by our team, enterprise-grade support with dedicated oversight of your AI agent.
  • Multi-Tier Logic PipelinesWe build InBoundly's conversation flow around your exact business, your routing rules, your escalation paths, your brand.
  • Priority Queue Email Support

Enhance any plan with optional monthly services. Stack as many as you need.

Omnichannel Knowledge ExpansionDrop a new listing or price sheet in your folder and InBoundly knows about it within minutes, no manual updates needed.
Learn more ↗
Auto-syncs new documents, listings, and inventory to your AI knowledge base as you add them.
$49/mo
Multi-Channel Team AlertsThe second InBoundly captures a lead, your whole team gets an instant alert with their details. No one misses a hot inquiry.
Learn more ↗
Broadcasts hot leads instantly to your team via SMS and email the moment they are captured.
$49/mo
Review and Survey BoosterA few days after InBoundly helps a customer, they automatically get a text asking for a Google or Yelp review. You build your reputation on autopilot.
Learn more ↗
Automatically sends Google and Yelp review requests to customers after a successful interaction.
$49/mo
Premium Optimization and TuningEvery month we review your actual conversations, find where InBoundly could do better, and update her to improve your results.
Learn more ↗
Monthly transcript analysis and AI prompt updates to continuously improve conversion performance.
$249/mo

All add-ons included free with Enterprise. Overage rate: $0.50 per unique customer above your plan limit.

Get started

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Try our AI demo line and hear exactly what your customers will experience, or get started with a plan today.